Back to CMO Series
How to drive growth in a B2B2C company through personalized messaging unique UI
About
Learn how to target both B2B and B2C audiences effectively through personalized messaging and tailored experiences.
Featuring

Event Summary
Generated by Sequel AIB2B2C Marketing Insights from VP of Marketing at Prizeout, Scott Robinson
Prizeout, an adtech company, offers bonus-value gift card purchases to customers using their online earnings or account balances. The platform serves a unique triad of audiences – sites and partners holding consumer money, national brands providing the gift cards, and end-users purchasing them.
Maintaining Consistent Brand Voice Across Platforms
Scott emphasized the importance of maintaining a consistent brand voice across all platforms, regardless of whether the messaging is designed for B2B or B2C audiences. The Prizeout team manages both B2B and B2C messaging, dedicating resources to specific social media channels for each audience. The homepage is B2C-focused, while B2B information is found on other pages linked to individual marketing campaigns.
Balanced Marketing Mix for Brand Awareness
A balanced marketing mix is crucial for brand awareness and lead generation for both B2B and B2C sectors. Startups, especially in a B2B2C business model, benefit greatly from a cross-functional team with a deep understanding of B2B and B2C operations, leading to increased growth, flexibility, and innovation.
Personalization and Scaling for B2B2C Marketing
Personalization and scaling are two critical aspects in B2B2C marketing. Using data analysis and algorithms, marketers can deliver tailored messages to the right target audience, leading to satisfying returns on investment (ROI). By concentrating on one particular industry, such as banking and credit unions, marketing efforts can be optimized, and genuine relationships can be developed.
Staying Calm and Dealing with Challenges
Approaching marketing challenges with a serene mindset leads to more effective problem-solving. By extracting wisdom from conversations, businesses can better navigate the complex and exciting world of B2B2C marketing. In the end, it's all about finding the right balance and constantly adapting to the ever-evolving landscape of business.
In conclusion, B2B2C marketing requires a unique approach, and marketers need to have a deep understanding of both B2B and B2C operations. By maintaining a consistent brand voice, adopting a balanced marketing mix, and personalizing messages, businesses can increase brand awareness, generate leads and build lasting relationships with customers.
Hear from more Game Changers

What Happens When AI Disrupts 95% of Your Pipeline? How Bitly’s CMO Is Rebuilding the Inbound Growth Engine
July 16, 2026
Featuring Tara Robertson
CMO @ Bitly

The Rise of Multi-Threaded Marketing: How to Build Marketing Flywheels that Compound
July 9, 2026
Featuring Kady Srinivasan
CMO @ Freshworks

Double the Output, Not the Team: Inside a CMO’s AI-First Playbook
May 28, 2026
Featuring Tim Soulo
CMO @ Ahrefs

The Iceberg Problem: Why AI Won’t Fix Foundational Gaps in Your Marketing
May 21, 2026
Featuring Vanessa Thompson
VP, Revenue & Growth Marketing @ Twilio

Why Your Metrics Are Failing You: Rethinking Marketing Measurement in the AI Era
May 14, 2026
Featuring Aaron Dun
VP Marketing @ Strike48

Why Marketing Channels Don’t Matter Anymore: Building a Data-Driven, AI-Powered Customer Journey
April 30, 2026
Featuring Sara Hanley
Senior Vice President Marketing @ ASAPP