Accuracy and Integrity: Our Response to Goldcast’s Misrepresentations About Sequel.io
Recently, we’ve noticed some incorrect and misleading claims made by Goldcast about Sequel on their comparison page. We believe in transparency and accurate representation, so we’re addressing these inaccuracies directly and clearly to ensure our customers and community have the correct information.
Misleading Representation
Goldcast’s tagline—”Go from simple webinars to an event and video-first content strategy”—incorrectly positions Sequel as suitable only for simple webinar needs. In reality, Sequel empowers organizations of all sizes to execute complex webinar and event strategies, including virtual events, webinar series, in-person events, extensive on-demand content libraries, and sophisticated content repurposing. With the industry’s most advanced analytics, we provide deep insights into customer intent and engagement.
Embedding Simplified
Goldcast implies that Sequel’s embedding requires extensive involvement from a web development team, limiting marketers’ independence. This is inaccurate. Sequel is specifically designed for seamless embedding with comprehensive CMS integrations, enabling marketers to effortlessly manage their events independently, without needing additional developer support. Furthermore, marketers also have the option to host events directly on Sequel’s platform, providing unmatched flexibility.
Beyond Simple Lead Generation
Goldcast incorrectly characterizes Sequel as a platform suitable only for simple, low-volume webinar strategies aimed at early-stage lead generation. The truth is that Sequel supports complex strategies, including large-scale summits, multi-track events, simulive events, custom landing pages, QR-code integrations for in-person events, and high-quality HD local recordings. Our platform excels in sophisticated content repurposing and extensive on-demand video management. All while keeping this traffic and first-party data on your website.
Unmatched Customer Support
Goldcast’s claim that Sequel lacks adequate live-event support, migration services, or scalability is entirely false. At Sequel, we take immense pride in offering best-in-class customer support. Every Sequel customer benefits from dedicated customer success managers, comprehensive onboarding processes, strategic migration services, event dry runs, ongoing quarterly business reviews, and personalized strategic meetings. Additionally, we offer 24/7 live support to ensure our customers have the help they need, whenever they need it.
But don’t just believe us, this is highlighted by our G2 reviews where support is highlighted in almost every review while Goldcast customers are switching to Sequel because they never get helped by their team. We find it incredible offensive and misleading to make this claim without any basis for it.
Correcting Feature Comparisons
Goldcast incorrectly asserts Sequel lacks several key features. Here’s the reality:
- HD Local Recordings: Sequel provides high-quality HD local recordings.
- Field Events: Fully supported and streamlined within Sequel.
- Drag-and-Drop Registration Pages: Available through our intuitive and robust page editor.
- Event Templates: Sequel offers a wide variety of customizable event templates.
- Advanced Video Editing: Our platform includes multiple advanced features, such as multiple scenes, layouts, speaker tracking, and much more.
We believe fair competition is best served by honesty and accuracy. We are committed to providing our customers and community with clear, factual information. If you have any questions or want further clarification, feel free to reach out to us directly. Thank you for your continued support!